Four service layers. Transparent pricing. No surprise add-ons. The first 30-minute call and the on-site assessment are free.
| Capability | Network | Network + Server | Network + Server + AI | Security & Compliance |
|---|---|---|---|---|
| Project | $800–$5,000+ | $2,500–$8,000 | $3,000–$10,000 | $2,500–$15,000 |
| Monthly retainer | $200–$750 | $500–$900 | $900–$1,500 | $1,000–$3,000 |
| Managed firewall | ✓ | ✓ | ✓ | ✓ |
| Five-VLAN segmentation | ✓ | ✓ | ✓ | ✓ |
| WiFi 7 access points | ✓ | ✓ | ✓ | ✓ |
| CrowdSec + Maltrail threat detection | ✓ | ✓ | ✓ | ✓ |
| Monthly status report | ✓ | ✓ | ✓ | ✓ |
| Quarterly review | ✓ | ✓ | ✓ | ✓ |
| On-premise Proxmox server | – | ✓ | ✓ | ✓ |
| File shares + central user accounts | – | ✓ | ✓ | ✓ |
| ButeraNet Client Portal | – | ✓ | ✓ | ✓ |
| Configuration backups (rolling) | – | ✓ | ✓ | ✓ |
| Dedicated private AI appliance, disconnected, your data stays on-site | – | – | ✓ | Optional |
| Document corpus loaded with your data | – | – | ✓ | Optional |
| Unlimited AI use, no per-query or per-token fees | – | – | ✓ | Optional |
| Compliance management (NIST/RMF/CMMC/HIPAA/PCI) | – | – | – | ✓ |
| Formal cybersecurity assessments | – | – | – | ✓ |
| Policy development & audit evidence | – | – | – | ✓ |
| Response time SLA (Sev-1) | 24 business hrs | 4 business hrs | 1 hr / 2 after-hrs | 1 hr / 2 after-hrs |
Built to keep your upfront cost low and your monthly predictable: hardware at vendor cost, a modest one-time setup, and real value delivered through ongoing management and support. Your AI appliance is dedicated to you, runs disconnected on-site, is unique to your organization, and carries no per-query or per-token fees, ever. (Figures below are typical ranges; every quote is tailored to your site.)
Hardware at vendor cost (transparent, you see the line items) plus labor at the rate published in our rate card. Hawaii GET added at the prevailing rate. 50% deposit at SOW execution; balance at acceptance.
Flat monthly amount based on the tier you elect. Includes everything in the comparison table above. No usage-based billing inside your tier, predictable from month to month.
Documentation, status reports, quarterly reviews, configuration backups, software patches, threat-detection-feed updates, and remote support during business hours are included in every tier, they are not add-ons.
Out-of-scope work (e.g., a major change request, or an after-hours emergency for non-Premier clients) is billed at the rate in our rate card and previewed before any work begins.
Standard discounts available, stackable where eligible:
Yes. The 30-minute discovery call and the 60-90 minute on-site assessment are both free. You receive a written design and a fixed-price proposal within 48 hours of the visit. No payment is due until you sign a Statement of Work.
No. Managed services renew monthly until terminated by either party with 30 days written notice. The optional 24-month retainer discount exists for clients who want price stability, but it is opt-in.
Your hardware is yours, you buy it at cost and it stays with you. We don't lease network gear or hold equipment hostage; your infrastructure never becomes leverage against you at renewal.
No. ButeraNet Intelligence runs on a private, on-premises appliance, so there are no per-query or per-token meters and no usage surprises. Your flat monthly price includes unlimited use for your entire staff.
Yes. Tier upgrades and downgrades happen at month boundaries with 30 days notice. Tier 1 → Tier 2 requires hardware deployment and one cutover day. Tier 2 → Tier 3 is software-only and typically completed in a single business day.
Free 30-minute discovery call. We'll know within 30 minutes whether we're the right fit.
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